Public Service Motivation and Performance: The Role of Organizational Identification
| Main author: | Miao, Qing |
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| Other authors: | Eva, NathanNewman, AlexanderSchwarz, Gary |
| Format: | Journal Article |
| Online access: |
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| Summary: | Although the association between public service motivation (PSM) and job performance has received increased attention, there is limited knowledge of the mechanisms underlying its effects. Utilizing three waves of multi-source data from Chinese civil servants and their supervisors, we found that PSM results in higher levels of organizational identification and leads to higher levels of job performance because civil servants perceive the organization’s fate and results as their own. |
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