Public Service Motivation and Performance: The Role of Organizational Identification

Main author: Miao, Qing
Other authors: Eva, Nathan
Newman, Alexander
Schwarz, Gary
Format: Journal Article           
Online access: Click here to view record


Summary: Although the association between public service motivation (PSM) and job performance has received increased attention, there is limited knowledge of the mechanisms underlying its effects. Utilizing three waves of multi-source data from Chinese civil servants and their supervisors, we found that PSM results in higher levels of organizational identification and leads to higher levels of job performance because civil servants perceive the organization’s fate and results as their own.
Other authors: Eva, Nathan, Newman, Alexander, Schwarz, Gary
Language: English
Published: Taylor and Francis 2019