Designing public financial management systems: exploring the use of chatbot-assisted case studies

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Main author: Asquer, Alberto
Other authors: Krachkovskaya, Inna
Format: Journal Article           
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id eprints-37309
recordtype eprints
institution SOAS, University of London
collection SOAS Research Online
language English
language_search English
description This article describes the use of a chatbot-assisted case study in teaching accountancy students how to design a public financial management system. A case study on the redesign of invoice payment system at the government of Andalucía in the 1980s was delivered to 18 distance-learning postgraduate students via a chatbot that helped explore the problem space. Analysis of conversational interactions and students’ feedback provides some support for the use of chatbot-assisted case studies but also some limitations.
format Journal Article
author Asquer, Alberto
author_facet Asquer, Alberto
Krachkovskaya, Inna
authorStr Asquer, Alberto
author_letter Asquer, Alberto
author2 Krachkovskaya, Inna
author2Str Krachkovskaya, Inna
title Designing public financial management systems: exploring the use of chatbot-assisted case studies
publisher Taylor and Francis
publishDate 2022
url https://eprints.soas.ac.uk/37309/

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