Designing public financial management systems: exploring the use of chatbot-assisted case studies
Main author: | Asquer, Alberto |
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Other authors: | Krachkovskaya, Inna |
Format: | Journal Article |
Online access: |
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Summary: |
This article describes the use of a chatbot-assisted case study in teaching accountancy students how to design a public financial management system. A case study on the redesign of invoice payment system at the government of Andalucía in the 1980s was delivered to 18 distance-learning postgraduate students via a chatbot that helped explore the problem space. Analysis of conversational interactions and students’ feedback provides some support for the use of chatbot-assisted case studies but also some limitations. |
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Other authors: | Krachkovskaya, Inna |
Language: | English |
Published: |
Taylor and Francis
2022
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