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Main author:	Creutzfeldt, Naomi
Other authors:	Mahy, Petra Kazaz, Jana Caliskan, Emre Lu, Yin Yin
Format:	Monographs and Working Papers
Online access:	Click here to view record

id	eprints-23153
recordtype	eprints
institution	SOAS, University of London
collection	SOAS Research Online
language	English
language_search	English
description	This report is part of a University of Oxford John Fell funded collaborative project:Informality and the Media in Consumer Protection in Emerging Economies. This pilot project seeks to shed light upon consumer complaint behaviour through social media in emerging economies. This report is about Turkey. It offers an overview of consumer protection laws, and a summary of what Turkish consumers complain about and how they choose to do this. The aim is to set the scene and context for further in-depth analysis into social media as a tool for consumer complaints.
format	Monographs and Working Papers
author	Creutzfeldt, Naomi
author_facet	Creutzfeldt, Naomi Mahy, Petra Kazaz, Jana Caliskan, Emre Lu, Yin Yin
authorStr	Creutzfeldt, Naomi
author_letter	Creutzfeldt, Naomi
author2	Mahy, Petra Kazaz, Jana Caliskan, Emre Lu, Yin Yin
author2Str	Mahy, Petra Kazaz, Jana Caliskan, Emre Lu, Yin Yin
title	Consumer Protection in Turkey: Law, Informality and the Role of the Media
publisher	Department of Business Law and Taxation, Monash University: Working Paper 21
publishDate	2016
url	https://eprints.soas.ac.uk/23153/