Responsible autonomy: The interplay of autonomy, control and trust for knowledge professionals working remotely during COVID-19

Main author: Abgeller, Neve
Other authors: Bachmann, Reinhard
Dobbins, Tony
Anderson, Deirdre
Format: Journal Article           
Online access: Click here to view record


id eprints-38432
recordtype eprints
institution SOAS, University of London
collection SOAS Research Online
language English
language_search English
description This article revisits the concept of responsible autonomy, analysing the interplay of employee autonomy, management control and trust experienced by knowledge professionals in the UK compelled to work remotely during the coronavirus pandemic. The authors theorise about the tensions and paradoxes of responsible autonomy in the contemporary context of the COVID-19 crisis, drawing on empirical findings gathered in May 2020 and May 2021. Many participants experienced increased autonomy and discretion, but also work intensification and blurred work–life boundaries. Interestingly, many accepted this paradox as a palatable trade-off for the autonomy of being able to work from home, particularly where there was reciprocal trust between employee and manager. Trust is the glue in responsible autonomy, yet exists in tension with intrusive managerial control.
format Journal Article
author Abgeller, Neve
author_facet Abgeller, Neve
Bachmann, Reinhard
Dobbins, Tony
Anderson, Deirdre
authorStr Abgeller, Neve
author_letter Abgeller, Neve
author2 Bachmann, Reinhard
Dobbins, Tony
Anderson, Deirdre
author2Str Bachmann, Reinhard
Dobbins, Tony
Anderson, Deirdre
title Responsible autonomy: The interplay of autonomy, control and trust for knowledge professionals working remotely during COVID-19
publisher Sage
publishDate 2024
url https://eprints.soas.ac.uk/38432/