Customer Deviance: A Framework, Prevention Strategies, and Opportunities for Future Research

Main author: Fombelle, Paul W.
Other authors: Voorhees, Clay M.
Jenkins, Mason R.
Sidaoui, Karim
Benoit, Sabine
Gruber, Thorsten
Gustafsson, Anders
Abosag, Ibrahim
Format: Journal Article           
Online access: Click here to view record


Other authors: Voorhees, Clay M., Jenkins, Mason R., Sidaoui, Karim, Benoit, Sabine, Gruber, Thorsten, Gustafsson, Anders, Abosag, Ibrahim
Language: English
Published: Elsevier 2020