An analysis of the success factors in implementing an ITIL-based IT change and release management application : based on the IBM change and configuration management database (CCMDB)

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Full title: An analysis of the success factors in implementing an ITIL-based IT change and release management application : based on the IBM change and configuration management database (CCMDB) / Jane Jurkscheit.
Main author: Jurkscheit, Jane, (Author)
Corporate Authors: Ebook Central Academic Complete.
Format: eBook           
Online access: Connect to electronic book via Ebook Central.


Corporate Authors: Ebook Central Academic Complete.
Language: English
Published: Hamburg, Germany : Anchor Academic Publishing, 2014.
Classmark: 620.0011
Subjects:
Bibliography: Includes bibliographical references.
ISBN: 9783954890729
9783954895724 (e-book)